30-Day Return Policy

Thank you for shopping with us. We strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return the item under the following conditions:

1. Eligibility for Return:
o Items must be returned within 30 days from the date of purchase.
o The item must be in the same condition as it was when purchased, including all original packaging, tags, and accessories.

2. Return Process:
o To initiate a return, please contact our customer service team with your order details.
o Once your return is authorized, you will receive instructions on how to send the item back to us.

3. Inspection and Refund:
o Upon receipt of the returned item, we will inspect it to ensure it meets the return conditions.
o If the item passes inspection, a full refund will be issued to the original purchaser.
o Refunds will be processed using the same method of payment used for the original purchase. Please allow up to 10 business days for the refund to be reflected in your account.

4. Non-Returnable Items:
o Certain items are non-returnable for reasons of hygiene and safety (e.g., opened personal care products).
o Customized or personalized items are also not eligible for return.

5. Return Shipping:
o The customer is responsible for return shipping costs unless the item received was damaged or incorrect.
o We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. We do not guarantee that we will receive your returned item.
o Return Shipping Address: 217 Wrangler Drive, Coppell, Texas, 75019 (Note: The address can only be use for products return)

6. Damaged or Incorrect Items:
o If you receive a damaged or incorrect item, please contact our customer service team immediately.
o We will arrange for a replacement or refund, including any shipping costs incurred. By purchasing from our store, you agree to this return policy. We appreciate your business and aim to provide the best customer experience possible.

For any questions or further assistance, please contact our customer service team.
Contact Information: Email:
contact@spanglishadventures.com

Thank you for shopping with us!